Privacy Policy

At Purvanchal Sanesh, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website (https://purvanchalsanesh.com) or purchase our products.

1. Information We Collect

  • Personal Information: When you place an order or register with us, we may collect details such as your name, phone number, email address, shipping address, and payment information.
  • Usage Data: We collect non-identifiable information like your browser type, IP address, device information, and pages visited on our site for analytics and security purposes.
  • Cookies: Our website uses cookies to improve your browsing experience, remember preferences, and enable secure checkout.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To communicate order updates, promotional offers, and customer support information.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and prevent fraudulent activity.

3. Payment Information

We use Razorpay as our payment gateway partner for secure online transactions. Razorpay may collect and process your payment information such as card number, UPI ID, or wallet details as per their Privacy Policy. We do not store or have access to your full payment details.

4. Data Security

We adopt industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure. Our website uses SSL encryption to safeguard data during transmission.

5. Sharing of Information

  • We do not sell, rent, or trade your personal information to third parties.
  • We may share limited information with trusted partners like courier companies or payment gateways solely for order processing and delivery purposes.
  • We may disclose information if required by law, government authorities, or to protect our legal rights.

6. Cookies

Cookies help us remember your preferences and improve website functionality. You can choose to disable cookies in your browser settings; however, some features of the website may not function properly as a result.

7. Your Rights

  • You have the right to access, correct, or delete your personal information held by us.
  • You may opt out of receiving marketing communications anytime by clicking the unsubscribe link in our emails or contacting us directly.

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of such third-party sites.

10. Children's Privacy

Our website and products are intended for users aged 18 and above. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.